Don’t assume others will understand something easily just because you do

They call it the “curse of knowledge”. When you are working on something, you have its context, background and familiarity. You will tend to assume that the people around you also has the same level of understanding on that matter. And you get frustrated when they don’t. Similarly, they get frustrated with your lack of patience and understanding of their predicament.

I have seen this in tech implementations, organisational changes and different communication attempts. Tech folks design user interfaces which seem simple & intuitive to them, but which users struggle to use. Check out this article that used the design of a covid-19 self-test kit to illustrate the issue. Hopefully, this will help you discern what best to do the next time you are required to communicate a required action or design a system.

Will the business model for Real Estate developers change?

The business model of real estate developers is a “project-based” business model. They constantly need to find land for development and sell what they have built to yield revenue & profit. This revenue model can be “lumpy” and it is difficult to maintain a consistent yield. As such, many real estate developers have property rental, management & maintenance businesses to provide more consistent revenue & cash flows.
Will we ever see a “printer” business model for real estate developers – where printers are sold at low prices and ink usage provides a more consistent stream of revenue & profits? Perhaps some business model innovation may be helpful here to address the ever rising costs of property in every country.

Real Madrid had the highest revenue during the covid year of 2020

All football clubs experienced drop in revenues in 2020. With lockdowns and matches without fans, the main cause of revenue declines is clearly due to having no match ticket sales. In spite of this, Real Madrid has turned in 681M euros. Perhaps this is the time for football clubs to re-examine their business models and revenue mix strategies so that they have a sustainable future.