A retail household brand closes after 162yrs in Singapore

After 162yrs, Robinsons will be shutting down in Singapore. This is a solemn reminder of what happened to Nokia when they did “nothing” in the wake of the technological innovations from Apple and Samsung. Robinsons continued mainly as a brick-and-mortar retail store even as e-commerce took prominence. This article examines what retailers can do to stay relevant to the market.

Digital transformation is not just about technology

Digitisation is different from digitalisation. Digitisation is simply to convert something which is analog into digital form. Digitalisation has to do with re-engineering a process end-to-end with the help of technology. It is not just about technology alone. In fact, the process is more important than the technology itself. Technology is just the enabler. The process provides the experience – which is probably what matters most in determining the success of digital transformation.

Is your revenue model due for an upgrade?

Businesses everywhere are transforming how they do business and how they derive revenue. Most are seeking a model that provides a recurrent stream of revenue in the form of subscription. This is the traditional telco & utilities model which provides stability and predictability. Even the automobile industry is turning in this direction. Here is an article about what the future of cars will be like – a subscription-based software platform! Is your revenue model due for an upgrade? Connect with us for a discussion!