Yes, you can. Please indicate the delivery address of the recipient, which would be different from the billing address (which would be yours). You may even prepare a message for the recipient by including this in the “instructions” box when placing your order.

What you have ordered will be sent directly to the delivery address provided during the ordering process. If you wish to collect the items yourself, please indicate this in the “instructions” box and we will provide the collection details when your goods are ready for collection.

On the average, it takes about 10-12 working days for the goods to be delivered to you. To better manage delivery times, we ship our goods by air. But the elapsed time is highly dependent on the logistical situation at that point in time. During festive seasons, this duration could be longer. We will provide you with an online app to track the whereabouts of your goods.

If the products you ordered are in stock, we usually pack it the next business day. Cancellation will be possible if we have not commenced the packing process. Otherwise, it would be possible because we would already have initiated the downstream logistics where costs would have been incurred.

We would be happy to facilitate this. A standard fee of S$58 would be levied. We seek your kind understanding that this is necessary because of the costs involved in managing the process, including the iteration of the artwork.

We call this a private labelling. This is possible on a case-by-case basis, depending on the product in question. Please discuss your requirement with the assigned account manager.

This would be possible if we have not commenced the production process. Once the production process has been initiated, it would not be possible to change the design.