Category: Innovation
Will business travel ever return to pre-pandemic days?
Will you spend thousands of dollars if you can achieve the same outcome without having to? When businesses are trying to reduce costs, this may seem like a no-brainer. Of course, meeting face to face makes a great difference. The question is how frequent this needs to be. For as long as video calls can do the job, business travel will certainly see decline. This is confirmed by a survey amongst companies around the world.

Robots operated remotely by people with diabilities
This is a really good way to provide jobs for the disabled. They may not be able to move around easily, but their robots can. So this cafe in Tokyo has cleverly enabled around 50 physically disabled employees to work 800km away. They control robots who bring the drinks/food to patrons in the cafe and interact with them. In this way, it is not a “robot” that the patrons interact with, but a real person – how smart! Let’s hope more companies will embrace such concepts and provide such jobs for the physically handicapped.

Insurance company adopting new business model
Innovation can be inspired by new technology, new business models or both. We are beginning to see the insurance sector adopt a subscription-based business model similar to that of Netflix and other companies. And insurance company Income is launching this via an app. This is certainly good for customers. Hopefully, other insurance companies will follow soon…

AI & digitalisation changing the real estate sector…
Every sector is impacted by digitalisation. Many sectors are beginning to employ the use of AI. Check out this article on how the real estate sector is progressing in digitalisation and use of AI !

Professional sculptors are losing their jobs to robots…
Every industry is experiencing disruption, including the sculpturing industry. The city where Michelangelo lived is seeing many sculptors employing the use of robot sculptors while they focus on the touching up work. Their role is to level up to control the robots. Will the economics work out for them? What’s your view?

Omni-channel retailing – the way ahead
Rental & salaries are usually the top two cost items on retailers’ P&L. How can they manage these effectively in the face of the online shopping trend?
Some retailers (like Robinsons) have totally gone online. But is this the best thing to do since there are still customers who prefer to do physical shopping? There are others who have adopted an omni-channel approach – which I think may be the way to go. But it will require careful management of processes so that the experience of the shopper is not compromised.
Take inventory as an example. You need to maintain two separate sets of inventory, yet attempt to optimise it such that either channel can draw on the other. The online customer cannot experience a situation where his order was given to the customer who was at the store physically. Just how ready are retailers to embrace such operations? Check out this article.

The digital economy of South-east Asia
Just how big is the South-East Asia market for the digital economy? See this infographic for a quick summary. With 70% of the region’s population online, the current number of Internet users stand at 400 million. There’s definite headroom for growth.

The Unicorns of South-East Asia
A unicorn is a privately held company with a valuation of over US$1B. These are usually start-ups with a new business model or technology disrupting an existing process. The chart below shows the unicorns of south-east asia and a description of the 6 found in Indonesia.

South Korea and Singapore ranked top for innovation worldwide
The Bloomberg Innovation index ranked South Korea and Singapore top win worldwide rankings. The US was ranked 11th as each country was measured against a suite of initiatives. This ranking was published in Jan 2021.

